We’re really pleased to be celebrating #scrutintyweek by sharing our first customer-led Annual Health Check Report. This approach to scrutiny enables our customers to co-evaluate how we are doing against our Customer Promises, to highlight areas where we are doing well, and to offer suggestions for improvements.
We’d like to say a huge thank you to our scrutiny panel for all their time and energy in creating the report, which you can read below.
Read our first customer-led Annual Health Check.
Read the reportWhat’s happened since the report was created?
What’s next?
We have a whole range of opportunities for customers to get involved with the work we do, including regular commitments or a one-off depending on the level of time you can spare.
You can find out more about the ways to get involved by heading to our Customer Involvement page.
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