Our mission, vision and purpose

Our mission, vision and purpose Our vision: For our customers to settle at home, live well and realise their potential. We want people’s experience with us to be a joy and for our impact to be long term. Our mission: To be a high-performing, sustainable organisation providing services that are valued by our customers. Our […]

Our interim strategic plan

Interim Strategic Plan 2023-24 Our new Strategic Plan sets out six areas of focus that will help us to fulfil our purpose. The six themes are: Doing the basics brilliantly Reducing our carbon footprint New homes and services Business resilience Governance People The plan will be in place while Larry Gold, our new Chief Executive, […]