Our history

Our history In 1966 the BBC first aired Ken Loach’s ground-breaking film Cathy Come Home. This harrowing portrayal of a young family’s spiral into homelessness shocked the nation and led to the development of many charities and housing associations across the country – including us! Shelter was one of the first charities born out of […]

Our mission, vision and purpose

Our mission, vision and purpose Our vision: For our customers to settle at home, live well and realise their potential. We want people’s experience with us to be a joy and for our impact to be long term. Our mission: To be a high-performing, sustainable organisation providing services that are valued by our customers. Our […]

My neighbourhood

Neighbourhood We love hearing about what’s happening in your community and how we can work with you to make your neighbourhood as homely and pleasant as possible. It’s really important that you love the area where you live as much as you love the home that you live in. We have a team of brilliant […]