Complaints

Complaints If something goes wrong, we want you to tell us so that we have an opportunity to put it right. We will also use learning from your complaint to help improve our services. To make a complaint, or get an update about an existing complaint, please get in touch. Our complaints policy explains what we […]

ESG Summary Report

ESG Summary Report The Sustainability Reporting Standard for Social Housing is a framework for housing providers to measure and communicate Environmental, Social and Governance (ESG) performance in a recognisable and consistent way. The aim of this report is to show our commitment in these key areas and to recognise both the extent of our impact, […]