It’s important that you feel safe and secure in your home. On this page, you can find advice, information on how to reduce risks, and more details about how we can help. It includes guidance on fire safety, charging e-bikes, asbestos and water safety.
Our Fire Safety guide shares more about how to reduce the risk of fires in your home, and what to do in the event of a fire.
Download our guideHow to prevent fires and protect people you live with.
• Follow the manufacturer’s instructions when charging e-bike or e-scooter batteries, and always unplug your charger when its finished charging.
• If a battery catches fire, don’t try to put it out. Get out, stay out, and call 999.
• Don’t charge e-bikes or e-scooters in hallways or other areas that contain escape routes
• Ensure you have working smoke alarms in areas where you are charging.
• Charge batteries when you are awake and alert, so you can respond quickly if a fire starts. Don’t charge batteries while you are sleeping or not at home.
For more information on e-bike and e-scooter fire safety, go to www.nfcc.org.uk/charge-safe.
Asbestos was a popular building material in homes for many years, but damaged asbestos can be harmful. Our asbestos handbook contains:
If you have any concerns about asbestos in your home, please email HealthandSafety@syha.co.uk or call us on 0114 2900 200.
Download the handbookA clean water supply is vital to our health and wellbeing. However, most water systems contain bacteria and other organisms, and if these are allowed to multiply they can cause people to become ill. You may have heard of the most common and high-risk bacteria called Legionella.
Our handbook contains information about Legionella, and how to prevent outbreaks in your home.
Download the handbook