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Sustainability
We take our responsibility to our customers and communities seriously, doing our bit to protect and improve the environment. Helping to tackle the climate crisis is one of the key priorities in our strategic plan.
For our customers to settle at home, live well and realise their potential, we believe it is important to provide services that are sustainable.
This could be through providing more energy-efficient homes, changing the way we work so that we burn less fossil fuels, or supporting our customers and employees to help protect the environment and cut their bills.
We are working hard to cut our energy use and carbon footprint, reduce our waste, to recycle more, and to reduce our use of cars.
We’re also developing new ways to help our customers to cut their energy and water use, lower their utility bills and reduce the amount of waste they generate.
“We will embed environmental, social and economic sustainability in all our operations. We will lighten our environmental footprint, help our customers to do the same, and support communities by tackling fuel poverty”
Our sustainability vision
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